IVirgin Telco yenye yezona nkampani zintsha zonxibelelwano eSpain, kwaye ke inegama elithi, ngokutsho kwabanye abasebenzisi abasele bekhethe iinkonzo zabo, iyathandabuzeka. Nangona kunjalo, ekubeni kungekhona yonke into emnyama namhlophe, kodwa ngamanye amaxesha i-grey, ngoku sibona indlela esebenza ngayo, ngokusekelwe kwiingcamango zangempela ezithathwe kubathengi bayo.
Apha ngezantsi, sijonga irekhodi lomkhondo leVirgin Telco kwaye sihlalutye ukuba ngaba naziphi na izicwangciso zayo zifanelekile ukuthenga okanye hayi. Ewe, isigqibo esiya kufikelela kuso siya kusekelwa ngokupheleleyo kwinto ethe yathethwa ngabathengi abaninzi. Ukusuka kwi-MovilForum sinciphisa ukuzibhala ngokulula.
I-Virgin Telco: ifayibha, izicwangciso zeselula kunye neTV ngexabiso elikhuphisanayo
IVirgin Telco ngumqhubi ofike eSpain ngo-2020; apha ungafikelela eyakho iwebhusayithi esemthethweni. Ukusukela ngoko, ibonelele ngezicwangciso ezinomdla ngokwenene, yiyo loo nto uninzi lwekontraka yeenkonzo zayo, esona sizathu sinye sokuba kukho nezimvo ezininzi zokwenyani malunga nendlela inkonzo yabathengi kunye nayo yonke into abayinikelayo malunga nokukhangela kwi-Intanethi, iifowuni kunye nedatha yeselula, kwaye umabonwakude.
Zifumaneka kulo lonke elaseSpain, kodwa banikezela ngokhetho lokuyijonga ngale ikhonkco. Kuyo, uya kufumana inombolo yabo yeselula, onokuthi uyifowunele simahla, nangona banikezela nokukhetha ukubanika ukuba bakubize ngokuthe ngqo kwiselfowuni yakho ukuze bakuncede.
Kwiwebhusayithi yabo unokufumana lonke ulwazi malunga nexabiso lezicwangciso zabo ze-Intanethi zefiber optic ukuya kuthi ga kwi-600 MB/s, iselula kunye nomabonakude. Unokwenza ikhontrakthi ngale nto kwaye ukhethe iinkonzo ezongezelelweyo ezinje ngeNetflix, iVidiyo yeNkulumbuso yeAmazon kunye nokunye.
Okona kulungileyo kuko konke kukuba, ukongeza kumaxabiso akhuphisanayo, banikezela ngezaphulelo ukusuka kwiinyanga ezi-3 ukuya kwiinyanga ezili-12, njengenkuthazo yokwenza isivumelwano nabo. Ngokuxhomekeke kwinkonzo ekungenwe kuyo, inokuba ziinyanga ezimbalwa okanye ezininzi.
Nangona kunjalo, ayisiyiyo yonke into eyoyikisayo, kwaye inyaniso kukuba uninzi lwezimvo ezifumaneka kwi-Intanethi malunga nale nkampani yezonxibelelwano aziyithandi ngokupheleleyo, kwaye ngoku siyayibona.
Injani iVirgin Telco?: izimvo zokwenyani zabathengi bayo abaninzi
Ngokusekwe ngaphezu kwe-320 uphononongo lwe-Virgin Telco kwindawo yeTrustpilot, enika umyinge we-avareji ye-1,4 / 5 iinkwenkwezi, into yokuqala onokucinga ngayo kukuba ngumqhubi ongacetyiswa kakhulu, kwaye ayikho ngaphantsi, ekubeni , njengoko kunokubonwa kumfanekiso wekhusi ongentla, i-89% ilinganisela njengento embi kakhulu. Xa kuthelekiswa, i-6% ibeka njenge "Egqwesileyo"; I-1% njenge "Elungileyo"; ngaphantsi kwe-1% njenge "Phakathi"; kunye ne-3%, njenge "Embi".
Malunga neTrustpilot, kubalulekile ukuqaphela ukuba lelinye lamaqonga ezimvo athembekileyo ngoku kwi-Intanethi. Ngale nto, nabani na ofuna ukunika uhlalutyo okanye uluvo lwakhe malunga nebhrendi okanye inkampani unokukwenza ngokukhululekileyo nangeyona ndlela inenjongo enokwenzeka, ukuze ancede abanye abathengi babe nesalathiso malunga namava abo obuqu ngenkonzo enjalo.
Okulandelayo, sibona ezimbalwa ezipapashiweyo kwindawo ekhankanywe ngasentla:
Ukuba sijonga ezinye iimbono ezinokufunyanwa kuyo Trustpilot kwi Virgin Telco, siya kuqonda ukuba enye yeengxaki eziphambili zenkampani inxulumene nenkonzo yabathengi. Ngokucacileyo, banesakhono esisezantsi ngokwaneleyo sokusombulula ingxaki, enokuthi ibe ngenxa yabasebenzi abancinci, abangenamava abanoqeqesho oluncinci okanye abangenalo kwaphela, abangenalo ulwazi olwaneleyo lokusebenzela abasebenzisi njengoko befanele.
Ngakolunye uhlangothi, Uphononongo oluninzi lugxeka kakhulu inkonzo yobugcisa, kunye nokuhlawula. Abathengi abaninzi baye bakhalaza ukuba bafumene iintlawulo ezongezelelweyo zeenkonzo abangazicelanga, ngaphantsi kwenkcitho. Kwakhona kubonakala ngathi banamasebe amaninzi kunye nokungabikho okukhulu kwentlangano kunye nokulungelelaniswa phakathi kwabo, okuyingxaki enkulu xa kuziwa ekukhonzeni abathengi ngokukhawuleza nangokufanelekileyo.
Noko ke, ukugxekwa akupheleli apho. Ezinye izimvo ziqatha ngakumbi. Kwiqela lazo sinokufumana amagama kunye nezichazi ezinjengokuthi "abakhohlisi", kwangaxeshanye kuxelwa ukuba, ngandlela thile, bahlawulisa ngakumbi ngabom, ukuze babambe imali yabathengi kwaye, yintoni kubi nangakumbi, kwabakhulileyo, bethabatha ithuba lokungabi nalwazi kwabo bamvayo. Kule nto nangaphezulu kukho izithuko ezithile ezibhekiselele kwinkampani, enyanisweni.
Ukuthetha ngezimvo ezintle-ezimbalwa kakhulu, kufuneka kuthiwe-, kukho ezininzi eziqaqambisa oko ukufakwa kwefiber, kunye nezinye iinkonzo, kukhawuleza kakhulu kwaye kusebenza kakuhle. Abanye bathi ukunyuka kwexabiso ukuba abaninzi bagxeka ngenxa yokuphela kwe-subscription yenyanga, kodwa ukuba kuyaqondakala kwaye kuchazwe kakuhle kwisivumelwano.
Zinokufumaneka kwakhona Izimvo ezixabisa isantya se-Intanethi kunye nokuzinza kwenkonzo, kodwa oku, ngokuyinxenye, kunokuba ngenxa yokuba inkonzo isebenza ngokugqibeleleyo kwiindawo ezithile zokugubungela, kuba kukho abo bathi benza kakubi, kodwa yonke into isekelwe kumava abo, kunjalo. Kwizihlandlo ezininzi kusenokubakho amazwi arhabaxa kakhulu angenamongo oguqula izinto.
nokuba yintoni na, kubonakala ngathi iVirgin Telco ayilona khetho lufanelekileyo lokukhetha ifayibha, iselula kunye nomabonwakude, okanye, ubuncinane akufanele kube ngowokuqala. Mhlawumbi kungenxa yokuba sele ikwimarike ixesha elifutshane kwaye kufuneka iphucule izinto ezithile, kodwa kufuneka ifumane igama elingcono, kuba kuphela emva koko inokukhula kwaye ikhuphisane ngakumbi.